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805-322-8339
800-451-8766

Meet Our Team

Centerpointe Insurance Services

Marion Urcan
President

Bio

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Marion Urcan

President

Bio

Marion Urcan formed Centerpointe Insurance Services in 1987 with the sole intent of providing exclusive services to the Towing Industry, the Auto Transportation Industry and to the Collateral Recovery Industry.  With over 35 years of agency ownership experience specializing in these industries, Marion Urcan is one of the foremost recognized experts in the nation. 

Ahead of her time, Marion predicted that the future of the independent agency was specialization.  Devoting the entire agency's resources to a few classes of business allowed for a level of expertise and service that was beforehand unheard of. Under Marion's guidance, Centerpointe set all the bench marks for product expertise, unparrelled levels of service and personal sincere commitment to its clients. As a result, Centerpointe has become one of the largest insurer's of towing operations in the nation.

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Robert Farmer
Sales, AU designation

Bio

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Robert Farmer

Sales, AU designation

Bio

Robert Farmer began his career as an insurance underwriter and eventually branch manager of a General Agency specializing in niche markets including Towing and Auto Transporters.  Joined Centerpointe in 1988, certain that providing niche insurance markets was the future of the independent agency.  Robert has an outstanding knowledge of insurance products which helps him find the best insurance package at the best price for his clients.   He has a strong customer service commitment, is highly dependable and known for integrity to do what's right for his clients.

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Marie Parks
Customer Service Manager

Bio

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Marie Parks

Customer Service Manager

Bio

Marie Parks has been with Centerpointe over 20 years and is the hallmark of outstanding professionalism.  Extremely friendly and personally committed to the highest levels of customer service for each of her clients.She also serves as the agency's notary.

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Paula Levin
Enrolled Agent, Accounting & Licensing

Bio

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Paula Levin

Enrolled Agent, Accounting & Licensing

Bio

Paula Levin has a full accounting background, becoming an Enrolled Agent and expert in business accounting.  With Centerpointe over 20 years, supervises agency licensing, tax preparation and financial analysis.

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Dylan Shayne
Customer Service Representative

Bio

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Dylan Shayne

Customer Service Representative

Bio

Dylan's career started in web design and insurance related web applications, most notably Goldmine.  Dylan has been with Centerpointe for more than 10 years and is an expert in servicing the towing, auto transporter and collateral recovery clients.

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Jason Urcan
IT Supervisor

Bio

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Jason Urcan

IT Supervisor

Bio

As technology manager of the agency for over 10 years, Jason supervises all the integrated processing operations for the agency.  The agency's expert in electronic document management, Jason is responsible for converting the entire agency's file system to shareable electronic files.  Jason oversees the technical infrastructure, emergency redundant cloud backup, VOIP tele-communications, multiple agency operating systems, remote agency computer access and web site design.

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Cassaundra Evans
New and Renewal Business Develoment

Bio

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Cassaundra Evans

New and Renewal Business Develoment

Bio

Cassaundra Evans has been with Centerpointe for 5 years during which time she has become an expert in marketing the agency's renewal business and key to developing new markets and products for the agency.  New to the sales side of the agency, Cassaundra has a complete understanding of an agent's responsibilites and has quickly gained the trust and respect of our clients.

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Cecilia Urcan
Marketing Manager

Bio

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Cecilia Urcan

Marketing Manager

Bio

Cele's background includes positions as  vice president of marketing and sales for a Fortune 1000 company.  New to Centerpointe, Cele is supercharging our marketing and new business operations.  Cele's superb knowledge of the business marketplace is the driving force behind reinventing Centerpointe's role as a partner with its clients. 

Focusing on risk assessment and getting back to the original purpose of the insurance agency; measuring its clients exposure to risk, in every aspect of its business operations and providing the tools and resources to correct any deficiencies. 

With Cele's assistance, Centerpointe has become an exclusive partner with BizAssure Premium Business Consulting.  As a result, Centerpointe can offer an unparralled bundle of products and services, and provide robust professional services and money saving opportunities to all our clients.

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Sha'nunn Brown
Accouting Supervisor

Bio

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Sha'nunn Brown

Accouting Supervisor

Bio

Oversees accounting department functions to ensure efficiency and compliance by maintaining financial records and assisting with audits.

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Jacqueline Farmer
Administration and Claims Manager

Bio

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Jacqueline Farmer

Administration and Claims Manager

Bio

Directly responsible for multiple administrative responsibilities within Centerpointe Insurance: concerning issuance and analysis, daily support operations of our company, contract compliance and other business management services.

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